FAQ

-Is The Euro Plug Shop A Legit Website?

We Are A Completely Legit Business And Our Customers Can Vouch For Us!  With Over 5 Thousand Orders To Date We Stand Proudly Behind Our Honesty And The Customer Experience We Provide For Every Single One Of Our Clients.

-Where Is The Euro Plug Shop Located?

Our company was founded in Sacramento,California but we have recently moved to the southern part of the San Fransisco Bay Area.

-How Long Will It Take To Get My Order?

This varies and depends on the items ordered and which warehouse it ships from and also the country or region you are located in. All customers should have their order within 1-3 weeks max of purchase regardless of geographical location, unless item has a lead team in which case our team will reach out to customer to inform them and acquire their imput.

American customers can expect a ship time of 1-3 working days if their order ships from warehouse in California and 5-10 working days if order ships from international partner warehouse.

-Does The Euro Plug Shop Ship Worldwide?

Our store ships to the following countries/regions:

*United States

*Canada

*Mexico

*The United Kingdom

*Australia

*New Zealand

*The United Arab Emirates 

*The Entire European Union

*South Korea 

*Japan

- Do I Have To Pay Import Taxes/Duties?

Our customers should never have to pay import taxes or duties as we take note of the tax rates of every country we ship to and mark our packages accordingly so our customers can order from us stress free.

-If The Product Isn't For Me How Can I Return It?

We Make Returning Products As Simple As Possible For Our Customers! Simply fill out the return form that can be found on our website's main menu. After that we will email you a return label once your return package reaches our warehouse a refund for the full amount paid will be processed to the original payment method on file.